> For the complete documentation index, see [llms.txt](https://kiwi-development.gitbook.io/kiwi-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kiwi-development.gitbook.io/kiwi-documentation/bug-fixes/kiwi-x-not-working.md).

# ❌ Kiwi X Not Working

General Information On Kiwi X Bugs and Errors

## Kiwi X crashing on Launch or Not Opening:

### **Anti Virus blocking Kiwi X**

Your AV could be responsible for stopping the program from running. Learn more on false virus detections [**here**](/kiwi-documentation/bug-fixes/windows-virus-detections.md). It's recommended to disable your Anti Virus & re-downloading Kiwi X.

### **Corrupted files**

Due to Anti Virus removing files from the folder. Make sure to disable your Anti Virus and re-download the Kiwi X  files in the case that files were deleted.

### **Unsupported Operating System**

Kiwi X is not available on all operating systems. Check OS Requirements [**here**](/kiwi-documentation/important/os-requirements.md).

### **Missing Required Packages**

Packages required for Kiwi X to function may be missing. Check Required Packages [**here**](/kiwi-documentation/important/required-packages.md).

### **Files were not Extracted**

It's required to extract files using a tool like **WinRAR** or **7ZIP** before running Kiwi X. 

Not extracting the Kiwi X files beforehand can cause errors. Both with launching & injection. 

#### **Note: It's recommended to re-download Kiwi X & extract the files when an issue like this occurs. Most users can't differentiate if the problem is due to extraction Anti Virus deleting certain files.**

## Kiwi X crashing on Injection or Not Injecting:

{% hint style="info" %}
The possible reasons listed below is assuming that Kiwi X was downloaded without an Anti Virus running, files were properly extracted & that you're on a supported OS.
{% endhint %}

## **Roblox client was not downgraded to** 2.592.586.0

Due to the implementation of Byfron **(Roblox's Anti Cheat)** Kiwi X and other executors are currently operating on a downgraded version of Roblox that doesn't have this implemented.

If all steps were done properly and you're unable to inject, then a downgrade is needed.

Learn how to Downgrade your Roblox Client here 👉 [**Downgrading Roblox Client**](/kiwi-documentation/tutorials/downgrading-roblox-client.md) \[Working]

Note: Kiwi X currently only works on the UWP version of Roblox **\[**[**Microsoft Windows Store Client**](https://apps.microsoft.com/store/detail/roblox/9NBLGGGZM6WM)**]**. If you're attempting to inject from the [**Web Client**](https://www.roblox.com/) then you'll face errors & a possible account ban.

### Your ISP \[Internet Service Provider] is blocking our servers

In some cases, when all steps are done without problem you may still not be able to inject as your ISP could block our DLL that contacts our servers, which is used for injecting.

## How to Fix ISP blocking servers using Cloudflare WARP:

### 1) Go to - [**1.1.1.1**](https://1.1.1.1/)

### 2) Download Windows Version

#### 3) After Installed toggle the Icon

![](https://998301002-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOgbjsmYDOuA2oIUpROMi%2Fuploads%2Fefy5E70UuxVqo8Qa619G%2Fimage.png?alt=media\&token=c7ae4af7-64fb-4826-9a05-7620193c15b1)

### 4) Enable WARP

![](https://998301002-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FOgbjsmYDOuA2oIUpROMi%2Fuploads%2FRdp9rIr9hMH1dwvZKI7K%2Fimage.png?alt=media\&token=96d92677-1c3d-4399-9a16-5f6481c23156)

### 5) After connecting to CloudFlare WARP, click the inject icon on Kiwi X.

{% hint style="info" %}
You should only need to use the **WARP** method if none of the above solutions worked.
{% endhint %}